Health Guarantee – My Happy Kittens

At My Happy Kittens, we are committed to providing you with a happy, healthy kitten that will bring years of joy to your family. We understand how important it is to ensure your new furry friend is in the best possible health, which is why we offer a comprehensive health guarantee for all our kittens.

1. Health Examination and Vet Checks

Before any kitten leaves our care, they undergo a thorough health examination by a licensed veterinarian. This ensures that your kitten is free from any visible signs of illness, parasites, or genetic health concerns. We provide you with a complete Health Record, including vaccination details, deworming history, and any other relevant medical treatments.

2. Our Health Guarantee

We guarantee that your kitten will be in good health at the time of delivery, as long as the following conditions are met:

• General Health: Your kitten will be free from any contagious or hereditary diseases, illnesses, or parasites at the time of transfer. We ensure all kittens are vaccinated, dewormed, and microchipped before they leave our care.
• Veterinarian Examination: If you take your kitten to a licensed veterinarian within 72 hours of receiving them and they are found to have a serious health condition (excluding common kitten issues such as mild cold symptoms), we will offer the following:
  • Veterinary confirmation of the health issue.
  • Refund or Replacement: Depending on the situation, we will either offer you a full refund or a replacement kitten, at our discretion.

3. What is Not Covered

Our health guarantee does not cover:

• Minor Health Issues: As with all young animals, kittens may experience mild, transient conditions such as runny noses, teething, or diarrhea shortly after arriving in their new home. These are often related to the stress of the transition and are not covered by the health guarantee.
• Accidents or Injuries: Any injuries or health issues that arise after the kitten has been delivered are the responsibility of the new owner.
• Environmental Factors: Health problems related to the kitten’s new home environment, including exposure to extreme temperatures, toxins, or improper diet, are not covered.
• Behavioral Issues: This health guarantee is focused exclusively on physical health. Any behavioral concerns that may arise as your kitten settles into your home are not covered under this policy.

4. Our Commitment to You

We take great pride in the health and well-being of our kittens. As a responsible breeder, we carefully select the parents of our kittens to ensure they are healthy and have good temperaments. Our kittens are raised in a loving, stress-free environment, and we provide them with the best possible care to ensure they are happy and healthy when they join your family.

In addition to our health guarantee, we offer ongoing support to help you care for your new kitten. If you have any questions or concerns, we are always here to help and provide guidance as your kitten grows.

5. How to Use the Health Guarantee

If you believe your kitten has a health issue covered by our guarantee, please follow these steps:

1. Contact Us Immediately: Reach out to us as soon as you notice any concerns. We are here to help and will work with you to resolve the issue quickly.
2. Veterinary Documentation: Take your kitten to a licensed veterinarian for a thorough examination. Any health conditions must be confirmed by the veterinarian, and we require a written statement outlining the diagnosis.
3. Return of the Kitten (If Necessary): If a replacement is agreed upon, we may require the return of the kitten for evaluation and to ensure that it is indeed a health issue covered by our guarantee.

We ask that you keep all health records and receipts related to your kitten’s veterinary visits for documentation purposes.

6. Contact Us

If you have any questions about our health guarantee or need assistance, please don’t hesitate to get in touch. We are here to ensure you and your new kitten have the best experience possible.